Privacy Policy

01Information We Collect

We collect the following categories of information:

• Information you provide. Name, business name, email address, mobile phone number, job title, and any message or details you submit through our contact forms, demo requests, or when you opt in to our communications.
• Mobile information. Your mobile phone number and your consent preferences when you opt in to receive text messages from us.
• Usage and device information. IP address, browser type, device identifiers, pages viewed, and similar analytics data collected automatically when you visit our website.
• Communications. Records of your interactions with us, including messages, support requests, and your responses to our marketing.

02How We Use Information

We use the information we collect to:

• Provide, operate, and improve our products and services;
• Respond to your inquiries and fulfill demo or sales requests;
• Send you marketing and promotional communications by email and, where you have opted in, by SMS text message;
• Send transactional or account-related messages, such as confirmations and customer support;
• Analyze website usage to improve performance and user experience;
• Comply with legal obligations and enforce our Terms of Use.

03Mobile / SMS Messaging

How we obtain your consent

We only send SMS text messages to individuals who have provided prior express consent to receive them. You may opt in by submitting your mobile number through a Chalkline web form, by providing written or verbal consent during an interaction with our team, or by texting a keyword to one of our program numbers. Consent to receive marketing text messages is never a condition of purchasing any product or service.

Program details

• Message types. Promotional and marketing messages about Chalkline products, offers, and events, as well as transactional messages such as confirmations and customer support replies.
• Message frequency. Message frequency varies.
• Cost. Message and data rates may apply. Such charges are billed by and payable to your mobile service provider.
• Carriers. Carriers are not liable for delayed or undelivered messages.

Opting out and getting help

You can cancel the SMS service at any time. Reply STOP to opt out of any message we send, and we will stop sending you SMS messages. After you send STOP, we may send a single confirmation message to acknowledge that you have unsubscribed. For help at any time, reply HELP for assistance, or contact us at the email address listed below.

04Email Marketing

When you provide your email address, we may send you marketing emails about our products, offers, content, and events. Every marketing email includes a clear way to unsubscribe. You can opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. We honor opt-out requests promptly in accordance with the CAN-SPAM Act and other applicable laws. We will continue to send necessary transactional or service-related emails (for example, responses to your inquiries) even after you opt out of marketing.

05How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers. With vendors who perform services on our behalf (such as email delivery, SMS delivery, hosting, and analytics), bound by contract to use the information only to provide those services to us.
• Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Chalkline, our users, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

06Cookies & Analytics

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. We may use analytics providers to help us measure traffic and usage; these providers process data on our behalf.

07Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

08Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

09Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. Residents of California and other states with comprehensive privacy laws have the right to know what personal information we collect, to request deletion, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information for cross-context behavioral advertising. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

10Age Restriction

Our services are intended for a 21+ audience and are not directed to anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. If you believe we have collected such information, please contact us so we can delete it.

11Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through our website or other appropriate means. Your continued use of our services after a change takes effect constitutes acceptance of the revised policy.

12Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Chalkline Sports, Inc.
41 Peabody St, Nashville, TN 37210
Email: privacy@chalkline.com